We offer a variety of outdoor adventures including kayaking, hiking, camping, and more. Our services are designed to provide a fun and safe experience for all skill levels.

You can book an adventure through our website by visiting the home page and selecting your activity. If you have any questions or need assistance, feel free to contact us.

We recommend bringing water, sunscreen, a hat, swim suit, and comfortable clothing. We provide all necessary equipment including kayaks, paddles, and life jackets.

Yes, our adventures are suitable for all skill levels. Our experienced guides will ensure that you have a safe and enjoyable experience.

You can contact us via email at redtailsoutdoors@gmail.com or through our social media channels. We are always happy to answer any questions you may have.

Our single kayaks can hold 275lbs plus equipment. The tandem kayaks have a max capacity of 400lbs, there is seating for 2 adults and a young child if the weight combination allows. Our 11' paddleboards can hold up to 275lbs. Our child kayaks hold up to 130lbs.

Red Tails Outdoors prioritizes the safety of customers and staff during adverse weather conditions. The following policies apply:

• 1. Inclement Weather Closures: Rentals and events will be canceled in the event of severe weather, including thunderstorms, heavy rain, high winds, or other conditions deemed unsafe. Customers will be notified as soon as possible if cancellations are necessary.

• 2. Refunds for Weather-Related Cancellations: Full Refund: If Red Tails Outdoors cancels a reservation due to unsafe weather conditions. Rescheduling Option: Customers may reschedule their reservation at no additional cost.

• 3. Customer-Initiated Weather Concerns: If a customer cancels due to weather concerns and conditions are safe for activity, the standard cancellation policy applies.

• 4. On-Water Weather Emergencies: In the event of sudden weather changes while on the water, customers are required to return to shore immediately. Life jackets must remain on, and staff will provide assistance as needed.

Red Tails Outdoors has a tiered cancellation policy to balance customer satisfaction and business stability:

• 1. 100% Refund: If canceled within 24 hours of making the reservation.

• 2. 50% Refund: If canceled within 24 hours before the reservation start time.

• 3. Fair Policy for Same-Day Cancellations: Refunds for cancellations within 24 hours of usage will be assessed on a case-by-case basis. In most cases, a 25% refund will apply if the equipment has been prepared.